Privacy Policy: NICHOLAS KINGSLEY LIMITED

Date: 1 January 2021

NICHOLAS KINGSLEY LIMITED is committed to protecting and respecting your privacy. This notice describes what personal data we collect, how we will use that data and how we keep your data safe.

Who is the data controller?

The data controllers for any personal data we hold about you are NICHOLAS KINGSLEY

LIMITED of Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX We are responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. The products we sell are not aimed specifically at individuals under the age of 18, we do not promote our products to this market and we cannot identify individuals of this age and under, on our database.

What personal data do we process, for which purpose and what is our legal basis for processing it?

We collect data from you when you visit our website: www.nicholaskingsley.com. The data we collect includes your name, email address, telephone number and shipping/billing address.

Data is collected when you place an order, contact our Customer Care team, register with us, opt in to our marketing communications, browse our site and use other services offered by our site.

The data we collect is used to take your order, process payment and deliver your purchase to you. We also use it to deliver marketing communications, give access to services for registered users, personalise your visit to our site and provide assistance via our Customer Care team. We must have a valid reason for processing your personal data and we may not collect, store or use data about you that is not compatible with that reason.

There are four valid reasons for our use of your personal data: Performance of a Contract, our Legitimate Interests as a business, a Legal Obligation we are required to follow and Consent which you provide to us.

If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

The data we process, and the legal basis we use to process it is detailed below:

CONTRACT

Purpose: When you purchase a product from our websites, we ask you for the personal data necessary to allow us to fulfil our contract with you including dispatching your item and taking payment from you. Your personal data will also be used to manage your requests for customer

service.

Personal Data Processed: Contact details (name, address, postcode, phone number), financial details (credit and debit card details etc), delivery address.

Purpose: When you register on the website, convert your guest account to a registered account we ask you for the personal data necessary to allow you to benefit from services reserved to registered users.

CONSENT

Purpose: For NICHOLAS KINGSLEY LIMITED direct marketing by email.

Personal Data Processed: Name, email address, browsing and purchase history, date of consent.

Purpose: Push notifications via our websites to offer goods and services that may be relevant to you. These can be configured in the settings of your device or browser.

Personal Data Processed: Products purchased, viewed, or placed in the cart, name, device ID or IP address; the language used to navigate and version of your use (country); information on the device and browser you use; date and time when you provided consent to receiving web push notifications; date of creation of the account; date of the last visit to our site.

Purpose: When you receive email marketing communications from us after entering a competition run by one of our affiliate partners.

Personal Data Processed: Name and email address.

Purpose: When you have signed up to take part in our market research programmes.

Personal Data Processed: Name, email address and dependent upon the type of research, other relevant information, for example age or place of domicile may also be collected

Who will process your data?

Your personal data will be processed by the internal staff of the NICHOLAS KINGSLEY LIMITED who have been specifically trained and authorised for this processing. In carrying out the processing for the distribution of our products and managing our supply chain.

Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed for the way in which they manage personal data and may only use your data for the exact purposes that we specify in the contract with them.  

The third parties in question belong to the following categories:

 Companies such as payment service providers that help us to process your order.

 Companies that help us to deliver your purchases such as couriers and parcel delivery companies who deliver your goods and act as Data Controllers for the duration of the delivery process.

 Professional service providers, such as email delivery suppliers, IT software providers, marketing and research agencies, analytics companies and website hosts who help us to run our business,

 Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.

How long do we keep your data?

We keep your personal data for a limited period of time. This period may vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.

Your rights

You have the following rights under data protection law:

- The right to request a copy of the personal data that we hold about you.

- The right to ask us to correct any inaccuracies in the personal data we hold about you.

- The right to withdraw your consent to marketing.

- The right to object to our processing of your personal data on the basis of our legitimate interest.  

- The right to request the deletion of your personal data in certain circumstances.

- The right to data portability to transfer your data to another entity.

- The right related to automated decision making including profiling.

We use profiling to make relevant and tailored recommendations to you. We do not use automated decision-making processes that would have a potentially damaging effect on you. But if we did, you have the right to obtain human intervention, express your point of view, obtain an explanation of the decision and challenge it.

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